The platform
Everything you need to run the day.
Dispatch, recurring routes, an offline driver app, assets, and billing — one connected platform for route-based field service.
Built for route-based service
Recurring routes, one-time jobs, and the assets in between — modeled the way field operations actually run.
The field and the office, connected
What drivers capture in the field flows straight to dispatch, assets, and billing — no re-keying.
One workflow, quote to payment
Quote, schedule, serve, invoice, and get paid without stitching tools together.
What’s inside
One platform, every part of the job.
Dispatch & routes
Plan the day and keep everyone moving.
Build the day on a dispatch board, assign work to trucks and drivers, and keep a clear view of what is scheduled, in progress, and done.
- Drag-and-drop dispatch board for the day’s work
- Assign jobs to the right truck and driver
- See scheduled, in-progress, and completed at a glance
- Organize one-time jobs and recurring stops together
Recurring routes
Standing routes that build themselves.
Set up standing routes per truck and generate them into daily work orders automatically, so recurring service runs without rebuilding the schedule every week.
- Define standing routes per truck or crew
- Generate recurring stops into daily work orders
- Keep one-time jobs and recurring service on the same board
- Adjust a route once and carry it forward
Driver app
Everything the crew needs, even without signal.
Give crews their assigned stops, service details, photos, and status from their phone — and it keeps working offline, syncing when they are back in range.
- Assigned stops and service details on the phone
- Capture photos, notes, and completion status
- Works offline and syncs when back in range
- Clear next-stop view to keep the day moving
Assets & service
Know what’s deployed, where, and when it was serviced.
Track equipment and units, work orders, and service history in one place, so you always know what is out, where it is, and when it was last serviced.
- Track equipment and individual units
- Work orders tied to the asset and the customer
- Service history kept with each unit
- Keep the field and the office on the same record
Quotes & billing
From quote to completed work to invoice.
Move from quote to scheduled work to invoice in one connected workflow, with online card and ACH payments and a customer portal.
- Build quotes and turn them into scheduled work
- Invoice completed jobs without re-entering details
- Online card and ACH payments
- A customer portal for invoices and requests
AI assistant
Ask about your operation in plain language.
Ask questions about your operation in plain language and get answers from your own data. It assists — you stay in control.
- Ask about your schedule, routes, and jobs in plain language
- Answers draw on your own operational data
- Assists your team — it does not act on its own
QuickBooks sync is in development and not yet available.
From first call to final payment.
The modules share one record, so work moves through the operation without re-keying.
- 1
Quote
Win the job
- 2
Schedule
Plan the work
- 3
Dispatch
Get it done
- 4
Service
Track & capture
- 5
Invoice
Send it out
- 6
Payment
Get paid
Common questions
Does the driver app work without a signal?+
Yes. Crews can keep working offline and the app syncs when they are back in range.
How do recurring routes work?+
You set up standing routes per truck, and Route Mason generates them into daily work orders so recurring service runs without rebuilding the schedule each week.
Can I take payments?+
Yes — online card and ACH payments, with a customer portal where customers can view and pay invoices.
Is there a QuickBooks integration?+
A QuickBooks sync is in development and not yet available. We’ll walk you through the current state when you book a demo.
See it on your routes.
Book a demo and we’ll walk the features that matter to your operation.